HelpMail

How to snooze a message in mello

Snooze moves a message out of your inbox and brings it back at the time you choose: a booking to confirm next week, a bill due on Friday. The mail server does it, so it happens with the webmail closed. This article shows how to snooze a message, where snoozed mail waits, and how to bring it back early.

Snooze a message

  1. Open the message and click Snooze, or press b. In the list, you can also right-click a message and choose Snooze…, or press b on the selected row.
  2. Pick when it should come back: later today (three hours from now, offered until the early evening), tomorrow (8:00), this weekend (Saturday 9:00, offered from Monday to Thursday) or next week (Monday 8:00).
  3. Or choose Pick date & time… and set your own, up to a year ahead.

Times are in your computer’s time zone. The message leaves your inbox at once and moves to the Snoozed folder.

When it comes back

At the time you picked, the message returns to your Inbox, marked unread, so it shows up like new mail. The server does this on its own: you don’t need the webmail open.

Snooze only moves that one message. If someone replies in the meantime, the reply arrives in your inbox as usual.

See, change or end a snooze

To see what’s waiting, open the Snoozed folder. Each message there shows when it comes back.

  • To bring one back now, open it and choose Back to inbox now.
  • To change the time, open it, press b again and pick another.

On your phone and in other apps

Snooze is part of the mello webmail, which also works in your phone’s browser at mail.mello.mx. Mail apps such as Apple Mail or Thunderbird don’t have the button for mello, but they show the Snoozed folder, and a snoozed message comes back to the inbox on time whichever app you read your mail in.

To hold back a message you’re sending rather than one you received, see send later.

Still need help?

Write to hello@mello.mx with your mello address and what happened. If you can’t sign in, write from another address.