How can we help?

Getting started

Your invite, your first sign-in, the first things to set up. 1 article

Switching to mello

Bring your mail, contacts and calendar from another provider. 4 articles

Phones, computers and apps

mello in Apple Mail, on Android, in Thunderbird and Outlook. 3 articles

Mail

Private addresses, filters, sending later, sharing, newsletters and shortcuts. 10 articles

Calendar

Booking links and calendars shared with others. 2 articles

AI assistants

Connecting ChatGPT or Claude to your mailbox. 1 article

Your account

Signing in, your password, notifications, closing your account. 3 articles

Troubleshooting

When mail doesn’t arrive or you can’t sign in. 2 articles

Still need help?

Write to hello@mello.mx with your mello address and what happened. If you can’t sign in, write from another address.